As the middle sister, Michelle keeps the rest of us grounded. Her attention to detail makes her an expert bookkeeper, map maker, proofer and tour organizer. She remembers what it's like to go on a bicycle tour for the first time, and is the one to talk to if you're having trip jitters.
"Michelle was wonderful. She listened, tried to accommodate everyone, was flexible and willing to change, and added a really nice warm personality. You knew she was there and making sure everything went well and that you could approach her with any issue."